Privacy Policy

This policy explains how information is handled in connection with this website, mariapontes.in, operated by Maria Pontes from India. It is written in plain English and is provided for information; it is not legal advice.

Information you provide

You can browse this website without giving any personal information. Information reaches Maria only when you choose to share it — for example, when you send an email, make an enquiry, or complete a booking flow for a coaching session.

• Contact details such as your name and email address.
• Anything you choose to write in your message or enquiry.
• Details relevant to a session you have booked or asked about.

Bookings and payments

Paid sessions are booked and paid for through a third-party platform (NAS) and its payment and service providers. Those organisations handle the transaction and the associated data under their own terms and privacy policies. This website does not necessarily store your payment details, and Maria does not have access to your full payment credentials.

Technical information

The hosting infrastructure that serves this website may process basic technical information — such as server logs, IP address, browser type and request timestamps — for delivery, reliability and security purposes.

Why information is used

• To respond to your enquiries and correspondence.
• To deliver the services you have requested and manage bookings.
• To communicate about a session or request you have made.
• To maintain the security and proper functioning of the website.
• To meet legal, regulatory or accounting obligations.

Basis for processing

Where a basis is required by applicable law, processing is carried out with your consent or on another basis permitted by law — for example, to perform a service you have asked for, or to comply with a legal obligation.

Sharing information

Information may be shared with service providers and technology partners where that is needed to run this website and deliver services — for example, hosting, email, booking and payment providers. Information may also be shared where required by law or legal process, or where reasonably necessary to protect rights, safety or property. Your information is not sold.

Retention

Information is kept only for as long as reasonably needed for the purposes described above, or for as long as required by applicable legal, tax or accounting obligations.

Security

Reasonable technical and organisational measures are used to protect information. However, no website, transmission method or storage system can be guaranteed to be completely secure, and no absolute guarantee of security is given.

Your rights

Subject to applicable Indian data-protection law, you may be able to ask to:

• obtain information about the personal data being processed about you;
• have inaccurate or incomplete data corrected, completed or updated;
• have personal data erased where that applies;
• raise a grievance and have it addressed;
• nominate another individual to exercise your rights where that applies; and
• withdraw consent where processing relies on your consent.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To make a request, email coachmariapontesinfo@gmail.com.

Links to other websites

This website links to external websites, including booking platforms, publishers, retailers and media publications. Those websites are operated independently and have their own privacy practices, which this policy does not cover.

Children's privacy

This website and the coaching services described on it are intended for adults. They are not directed at children, and there is no intention to collect children's personal data directly through this website.

Changes to this policy

This policy may be updated from time to time to reflect changes in practice or in applicable law. The date at the top of the page shows when it was last updated.

Contact and grievances

For any privacy question, request or grievance, please write to coachmariapontesinfo@gmail.com.